The UPS Store

Photos of The UPS Store

Reviews

• Seeking Riesling

  Jul, 01 2018
  ★ ★ ★ ★ ★
  My experience at this UPS Store has been amazing. One day, I found out a payment had not gone through online and I needed to mail in a check. This was late in the day and if my check didn't get delivered, I was going to owe several hundred dollars for every extra day it wasn't delivered.
  
  I was only 10 minutes away, but the store was supposed to close in 10 minutes. So I called the store while I was on the way, trying to confirm they'd still be open. The guy must've heard how frantic I was, and he reassured me that if I was only 10 min away, they'd still let me in even if it was a couple minutes after closed when I arrived.
  
  I thought I knew where the store was, but I made a mistake and instead drove to FedEx's store down the road instead. So I ran into FedEx, explained my problem and asked if they could get my letter delivered by the next day. The FedEx guy said the last mail collection of the day had already gone out.
  
  So I run back to my car and go to the UPS Store, fully expecting I'd missed my window of opportunity.
  
  When I got there, a woman was just locking the door. But the man behind the counter saw me and told her to let me in. I explained that I needed the letter delivered ASAP and he told me it would be no problem.
  
  This guy was the best! He helped me look up the address it was being delivered to (just to confirm it was right because by then I realized there was a chance I'd copied the address wrong). He looked up the phone number of the person it was to be delivered to. The he asked me how soon I needed it to be there and showed me that they had multiple guaranteed delivery times the next morning. I paid and by the time I left it was at least 40-45 minutes after closing time.
  
  Awesome job, UPS Store guy!

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